Welcome to coleitalia.com!
These terms and conditions outline the rules and regulations for the use of Colé Italia’s Website, located at https://coleitalia.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use coleitalia.com if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Italy. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Colé markets quality design products produced exclusively in Italy.
On the shop of the site coleitalia.com you can find products IN STOCK, i.e. ready for shipment or in any case available shortly, or products that can be ordered (BACKORDER or MADE TO ORDER) , which require processing steps and are therefore to be considered products to put in production exclusively for our customers.
In stock products delivery can vary between 2 and 7 working days, depending of the preparation time. The pieces in backorder will instead have a processing time that can vary between 4 and 8 weeks. Only in some very particular cases, where specific and complex processes are required, production times can be up to 12 weeks.
Colé will however reserve the right to communicate the approximate date of preparation of the goods in the order confirmation.
DELIVERY AND PAYMENT INFORMATION
The following sales and delivery terms apply to all deliveries from Colé srl. The terms apply in the absence of any other written agreements between the buyer and Colé srl.
PAYMENT OF GOODS
Each time you order a product through coleitalia.com shop, we will send an order confirmation to you as a customer, after which your order will be packed and shipped. Made to order items (on backorder), will be sent as soon as possible after we receive them in stock. The money will be withdrawn immediately after ordering and the expected delivery time will be shown on the product page of your account (my account page).
Orders are shipped with DHL, Mail Box et Cetera, TNT. You will receive a tracking number. For fragile and high end products we use the specialised courier SchenkerBD. They don’t use tracking number; the driver will contact the client by phone or mail in order to organise the delivery. The name of the courier will be notify as soon as the goods are ready for delivery.
The delivery cost vary according with the destination address. In Continental Europe Colé offers free shipping for orders confirmed with full price. The shipping cost specific for your region, will be notify during the order process.
Important: Orders are delivered at curbside. If you may need a white glove shipping (transport to the floor with recovery of the packaging and eventual assembling), please write it in a note when ordering. The extra cost will be calculated and charged as soon as goods are ready for delivery.
Delivery within a requested time is not possible.
RISK OF GOODS
Products in stock: The risk of goods passes to the buyer when the right of withdrawal expires after 14 days from receipt.
Products Made to order: The risk of goods passes to the buyer when the product is received.
If the product has been damaged or deteriorated after the buyer has received it, he / she will retain his right of withdrawal if the damage or deterioration is not due to negligence or lack of care from his / her side. It is recommended to store the original packaging as the product may be. Complaint or damage is recommended returned in original packaging.
Any defects or defects in products / goods supplied by Colé srl must be invoked within 24 months after you have discovered the error. It is the customer’s duty to specify and, upon request, show how the error or defect is expressed. If the customer discovers an error, please contact Colé srl. The customer can, as a rule, only complain about errors that appear within 2 years after the goods have been delivered to the customer. The customer can choose as a consumer whether the item is to be repaired or replaced. The exception to this rule is if exchange is impossible or will result in excessive costs for Colé srl
CANCELLATION OF ORDER
Colé Srl gives you 14 days of cancellation, valid from the day you receive the item for orders of goods in stock or considered current production. For made to order items, Colé srl will accept to cancel the order only within 15 days after the order confirmation, and will not accept the return of the goods, unless the product arrives damaged or does not comply with the specifications agreed with Colé.
If you regret your purchase, Colé srl must be notified accordingly within 14 days after the day you received the item. You are required to return the item in the same condition and quantity as it is received, which is also applicable to the packaging and information label on the item. The customer is responsible for the costs associated with returning the item.
Agreements (purchase orders) can be concluded in Italian or English and are kept by the company for 5 years, in accordance with the Accounting Act.
PRICE AND PAYMENT
At Colé Italia shop there is a possibility to pay with bank transfer, with Paypal, and with all main international credit cards, managed trough the reliable payment platform STRIPE. All prices at Colé SRL – on the web site http://www.coleitalia.com are incl. VAT.
Unless otherwise stated, Colé Italia and/or its licensors own the intellectual property rights for all material on coleitalia.com. All intellectual property rights are reserved. You may access this from coleitalia.com for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from coleitalia.com
- Sell, rent or sub-license material from coleitalia.com
- Reproduce, duplicate or copy material from coleitalia.com
- Redistribute content from coleitalia.com
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Colé Italia does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Colé Italia,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Colé Italia shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Colé Italia reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Colé Italia a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Colé Italia; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Colé Italia. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Colé Italia’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.